Setting Up Your Account

What’s on this page?

Here are the major topics of this page – with some hyperlinks to jump you to the topic. (You can also use Ctrl+F to search for a specific word or phrase) After selecting a topic from the index, click on the Back to Top link at the end of the section to return to this index.

Password – change your password
eBay Token – need to regenerate a token? Click here for more information
Default Preferences – set default viewing options
Email settings – change notifications and email addresses
Instamail – create a message to be sent to sellers when you win
Update Addresses – change and add to your list of shipping addresses

Back to Main Help Index

About the My Account Tab

Click on the My Account tab to open the tab to see a list of the actions you can take.

Clicking on a link on the My Account page will take you to the page for that action.

You can also use the links in the tab menu bar to jump to some actions.

Email settings

If you wish to change your email address, enter a valid email address at which you can receive email – not necessarily the same one used by your eBay account.
In the Cell Phone / Pager address field you can enter a secondary address used for some notification options. It is optional and can be left blank. Please use the following format to provide cellphone/pager numbers: 555-555-5555@domain .
Unless you specify to receive Buyer Manager emails in text format by checking the Receive Plain Text Emails check box, emails will be sent in HTML format. We suggest HTML format to allow for search list display in the emails but plain text can be accommodated by all email systems.
Check Send outbid notifications to my cell phone/pager if you want email notifications to be sent to both your normal and mobile notification addresses.
You can also choose to receive win and loss notifications at your mobile address by selecting the appropriate radio button.
Check Send Outbid notifications to get outbid email notifications.
Check Send Auction Status at Close of Auction to receive auction status reports a the end of auctions.
Check Send me email news about BuyerTool if you want to recieve the BuyerTool newsletter.
Click on the Update button to save your selections.

Changing your Password

This is the password for your Buyer Tool account. It does not have to be the same as your eBay account.

Enter your current password
Enter your new password Confirm your new password by entering it again
Click on the Update button to save the change

InstaMail Setup

Turning on this feature will automatically email the seller of any auction that you win with your message and a shipping address of your choice
Click on the checkbox to turn on and off the InstaMail feature
Select the shipping address to be sent to the seller from the drop down list
Click on the MyAddresses link to switch to the page that allows you to enter new addresses to the list
Personalize the text of the Instamail sent to sellers by typing it into the Custom Message text box. Your comments will be appended to the standard InstalMail text
Click on the Update button to save your changes

Default Preferences

You can choose some basic settings for each of the regions of Buyer Tool – Searches, Watches, Wins and Bids. We’ve set some initial values so you can start using the system. Come back here at any time and change these defaults to set the page to the view you want when you first open the region’s tab. And, you can change the Folder, View and items per page settings at any time while you are working on the page.

Bids

Select your Default Bid Folder from the drop down list of all your Bids folders
Choose whether you want to initially view Active Items, Ending Today, Ended Items, Won Items, Lost Items or All Items from the Default Bids View drop down list.
Select the Default Bids per page to display from the drop down list

Watches

Select your Default Watches Folder from the drop down list of all your Watches folders
Choose whether you want to initially view Active Items, Ending Today, Ended Items, Won Items, Lost Items or All Items from the Default Watches View drop down list.
Select the Default Watches per page to display from the drop down list

Wins

Select your Default Wins Folder from the drop down list of all your Wins folders
Select the Default Wins per page to display from the drop down list

Searches

Select your Default Searches Folder from the drop down list of all your Searches folders
Choose whether you want to initially view Enabled Searches, Disabled Searches, or All Searches from the Default Searches View drop down list.
Select the Default Searches per page to display from the drop down list

Timezone

Setting the timezone preferences affect how the countdown to auction end will be displayed on active items. This is the value that looks like: 3h37m46s For example, if you are in the Eastern US, there will be a three hour difference between your PC and the eBay servers. If we know what your timezone is, the countdown will look the same as if you were in the same timezone as the eBay servers.

Select your Timezone from the drop down list
Click on the Adjust for Daylight Savings Time checkbox if your PC timer is adjusted for daylight savings
Choose how often you want the countdown to be updated on your Bids and Watches by selecting from the Countdown for End Time drop down list
- Never means that the counter always shows the auction End Date and Time
- During Last 2 Hours means that the counter you see will update constantly during the last 2 hours of the auction
- Always means the counter you see will update constantly whenever you are logged in, showing the remaining days, hours, etc.
When you are ready to save your changes click on the Update button

Regenerating your eBay Token

It is possible that the token required by Buyer Tool to perform actions on the eBay system on your behalf could become invalidated. When this happens you will need to regenerate the token for your account.

Click on the Generate eBay Token button to start the regeneration process. You will be presented with the eBay sign in screen. After you sign in to eBay, eBay asks for your explicit consent to the sharing of the information. Once you click on the Agree and Continue button, the token is created and you are switched back to the Buyer Tool My Account screen.

For more information about Tokens click here

Changing or adding a shipping address

Click on the Update Addresses link to go to a form where you can change your shipping address(es). The billing address for your account is the default shipping address, but you can add, remove, and edit your shipping addresses from the Update Addresses page.

Click on the Update address link in the list. This will take you to a page listing your current shipping address.

To Change a shipping address

Click on the Edit button next to the address listing.
Change the information in the appropriate text box(es)
Click on the Update button to save your changes
Click on Done button at bottom of form to exit the page.

To Add a shipping address

Enter the new address information into the text boxes on the lower part of the page. United States is the default Country entry, but you can change this by selecting another country from the drop down list.
Click on the Add button at the bottom of the page.
Add another shipping address if you wish
Click on the Done button at bottom of page to save the change and exit the page

To Delete a shipping address

Click on the Delete button next to the address listing.
Click on Done button at bottom of page to save the change and exit the page.

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