Tracking Your Wins

About The Wins Tab

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Open the Wins tab by clicking on it.

All of the auctions you have won in the last 30 days will be imported the first time you open the Wins tab. When the import is complete, information about your wins will be displayed in list form. Any new items you have won will be added every subsequent time that you open the Wins tab.

In the list that displays, the following information will have been imported from the eBay auctions:

• Title
• Item#
• Seller ID
• EndPrice – with currency specified
• Ship Price
• Feedback Received – icon indicates whether the feedback received from the seller was negative, positive, neutral
• Feedback Left - the Leave Feedback link exists if you still need to send your feedback to the seller. If you’ve already sent your feedback, then you will see an icon indicating whether the feedback you sent was negative, positive, neutral
• Ended – the date the auction ended

You also can create the following data to help keep track of auction details. See Viewing and Editing details of your wins

• Paid – the date you paid
• Received – the date you received the item • Seller email address
• TotalPaid - the amount you paid in your local currency
• Notes

Sorting the list of Wins

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You can sort the items that appear in the list using the column headings that appear across the top of the list.

Click on the column heading to sort your list based on those values.

A caret mark will appear next to the heading on which the sort is based. If the caret points up, the highest values appear at the top. If it points down, the highest values will appear at the bottom.

The following sorts are possible:

• Title – alphabetic
• SellerID- alphabetic
•  EndPrice – by value
• TotalPaid - by value. Blank values (those not yet entered by you) appear at the top of the list
• Feedback – the icon signifies feedback received. The icon signifies feedback.

Sorting on will group together the ones with no seller feedback first, then the ones with positive feedback, followed by ones with neutral feedback, followed by ones with negative feedback.

Sorting on will group together the ones you still need to leave feedback for (those with ), then the ones with positive feedback, followed by ones with neutral feedback, followed by ones with negative feedback.

• Ended – by date using mm/dd/yyyy format
• Paid - by date. Blanks, if not yet entered by you, appear at the top of the list
• Received - by date. Blanks, if not yet entered by you, appear at the top of the list

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Selecting wins to view

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You can change the folder of wins you view by selecting another folder in the drop down list in the Show Wins toolbar at the top of the list. You can change the folder that is displayed by default in My Account Default Preferences.

Click on the Items per page drop down list to change how many of your wins will appear on a page from the default set in My Account Default Preferences.

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Selecting wins for actions

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You can select one, more than one or all of the items in the Wins list for certain actions.

To select all of the items in the list for a toolbar action, click on the check box on the left side of the list header.

To select one or more specific items for an action, click the next to the item name.

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Updating Info

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When you think there is auction information missing on your wins, such as seller address or feedback received, you can use the Update Wins Info button to update the information for specific items.

Select the item (or items) by checking the checkbox next to the Item Name, then click Update Wins Info in the toolbar.

Only the wins you have selected will get updated.

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View and Edit details of your wins

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Clicking the View & Edit button on a win takes you to a page where you can enter and edit much of the information that is displayed in the list, including payment method, date of payment, date received, comments and the seller’s information.

Click on the Update button on this page to save your entries and return to the list.

Clicking on Cancel will return you to the list without saving your entries.

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Updating your custom feedback messages

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To get to the Feedback page click on the Edit Feedback link on the Wins Tab. On the Feedback page you can create, store, and edit custom feedback messages. Your feedback messages are divided into three categories positive, neutral, and negative. The category under which a message is stored is also the feedback rating that will be left on eBay if that message is used. For example, if you save the message “Great eBayer A+++” in the positive feedback category, when this message is left with an eBay user it will be left as positive feedback. The category under which a message is saved decides the feedback rating (positive, neutral, or negative) left when that message is used. For more info about feedback click here.

To Create a new Feedback Message
Type your new message into the edit box in the Add New Feedback Message field on the bottom of the Feedback page.
Select the category using the combo box to the right of the Add New Feedback Message field.
Click the Insert button on the bottom of the page to store your new message.

To Edit a message that already exists
Find the message you want to edit under appropriate heading (positive, neutral, or negative).
Click on the edit link to the right of the message. An edit box will appear containing the message text.
Make your changes in the edit box.
Click on the update link to the right of the edit box to save your changes.

To Delete a message
Find the message you want to edit under appropriate heading (positive, neutral, or negative).
Click the delete link to the right of the message text.
You will be prompted to confirm the deletion; press OK to delete the message.

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Making it easier to leave Feedback

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Feedback information is imported to and from the auction. The Leave Feedback button appears on each win in the list for which feedback has not already been left.

When you are ready to rate your seller, clicking the Leave Feedback button will bring up a window where you choose the rating and the comment you would like to leave.

Click on the button to designate a Positive, Negative or Neutral rating.

To pick a standard or previously used comment, select the Feedback Messages list by clicking on the radiobutton. Then highlight that comment you want by clicking on it in the list.

To send and enter a new comment in the list, select the Custom Feedback Messages by clicking on its radiobutton. Then type in your comment. There is a 300 character limit.

If you click to check the Save to Feedback Messages checkbox, this new comment will be stored for future use and will appear in the Feedback Messages box the next time you access this page.

When you click the Submit button on this window, your feedback is transmitted and can’t be retracted.

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Importing Wins manually

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If you recently won an item and it is not showing in the list, click the Import My Wins button in the toolbar at the top of the list.

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Moving Wins to a storage Folder

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You can move specific wins into the folder you make.

Select the wins in the list to move by clicking the checkbox next to their Name. Then select a folder you have already created from the dropdown list in the toolbar and click the Move To button

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Viewing Wins in other folders

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You can change the folder of wins you view by selecting another folder in the drop down list in the Show Wins toolbar at the top of the list.

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Email Templates

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Email templates are a powerful tool which can save you lots of time emailing sellers. After creating a template, you can send email to any seller at a click of your mouse, or you can select multiple sellers and email them all at once. All seller, buyer, and item specific information will automatically be updated to reflect the current seller and item information as well as your personal information. Email templates allow the following information to be dynamically added to your emails.

Email templates allow the following information to be dynamically added to your emails:

Creating an Email Template

From the Wins tab click on the Create Template link.

The Edit Template page will be displayed.

Give your template a name.

Type a subject into the Subject text box. This subject will be used in the subject line of all emails sent using this template. Subjects are optional.

Now type your message into the Body text area. When you need to include some item specific information, such as the auction title or seller’s name, click the appropriate button on the left side of the screen to insert a dynamic field.  Dynamic fields can be easily recognized because they are capitalized and encapsulated in brackets. i.e. [FIRSTNAME]  When you use this template to send an email, the dynamic fields will be replaced with the corresponding item, seller, or personal information.

If the Use HTML in this email check box is selected some dynamic fields, such as email address and user id, will be turned into links when the email is sent.

You can preview what your message will look like after it is sent by clicking the Preview button. When you are done with your template click the Save button to save the template and go to the My Email Templates page

note: the information sown on the preview page is for a hypothetical seller and item.

Managing Your Email Templates

From the Wins tab click on the My Email Templates link. From the My Email Templates page you can create, copy, modify, preview, and delete your email templates.

Click the button for the action you want to perform.

Using a Template to Send Email

From the Wins tab click the My Wins link. Once on the My Wins page select the wins whose sellers you want to email.

In the Action bar at the bottom of the page select the email template you want to use and click the Email Sellers button.

A confirmation box will be displayed when you email(s) are successful sent.

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Archiving Wins

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Buying Manager provides a special wins folder for archiving your old wins.  The “Archived” folder is similar to other wins folders except that its wins will not be listed on the My Wins page when “All Folders” is selected from the folder drop down list.  Also, when you search your wins, archived wins will not be displayed unless you specifically search your archived wins folder.  You may find archiving your wins useful when your wins folders start to become cluttered with old wins.  Move wins you don’t want in your other wins folders to your “Archived” wins folder.

To Move Wins to your Archived Wins Folder . . .

• Click the My Wins link on the Wins tab to go to the My Wins page
• Select the wins you want to archive by marking their checkboxes
• On the Action bar at the bottom of the screen select the “Archived” folder from the Select Folder drop down list
• Click the Move To button to move the selected bids to the "Archived" folder.

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